In finding you the best Texas electric rates, we only list electric companies that have great business stability, excellent service, environmental awareness, and transparent pricing. This protects you from providers that could soon go out of business, are unattentive to customers, are environmentally unsound, or may end up charging you a higher rate than advertised.
This information is compiled by the Public Utility Commission of Texas from publicly available information from the Retail Electric Providers and PUC approved price to beat rates (through December 2006) using representative usage levels. Rates are calculated using the Commission Approved Residential Load Profile for each service area. The PUC makes no recommendation with respect to any REP. Although we believe these prices are accurate, the PUC makes no warranty that the prices in this table are currently being offered. Please contact the relevant REP for their current pricing offers and terms of service. Information on how to select a REP and contact information for REPs is located at www.powertochoose.com.
Houston, TX Mission, TX Fort Worth, TX Dallas, TX Midland, TX Mcallen, TX Pearland, TX Corpus Christi, TX Big Spring, TX Alvin, TX Katy, TX Abilene, TX Sugar Land, TX Arlington, TX Laredo, TX Galveston, TX Missouri City, TX Harlingen, TX Loraine, TX Edinburg, TX Plano, TX Richmond, TX Cypress, TX Baytown, TX Killeen, TX Friendswood, TX Grand Prairie, TX Mesquite, TX Angleton, TX Tyler, TX Humble, TX Eagle Pass, TX Eden, TX Allen, TX Carrollton, TX Belton, TX San Benito, TX Irving, TX Mansfield, TX Lewisville, TX La Porte, TX North Richland Hills, TX Brownwood, TX Big Lake, TX Round Rock, TX Pflugerville, TX Teague, TX Ira, TX League City, TX Grapevine, TX
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
For example, if you use a small amount of energy each month, you expect to be rewarded — right? Unfortunately, nearly all electricity plans from Texas REPs are advertised as costing more per kWh the less electricity you use. It’s a little like buying in bulk: Providers often discount your bill when you cross certain kWh thresholds. For instance, one 12-month plan from StarTex Power quotes 8.1 cents per kWh for 1,000 kWh a month and 8.8 cents for 2,000 kWh per month, but 12.1 cents for 500 kWh per month. Why the difference? Customers get $35 back each month if they pass 1,000 kWh of use, and another $15 back per month if they cross 2,000 kWh. In this case, using half as much electricity as your neighbor on the same plan wouldn’t get you half the bill.
Most Texans can shop for the retail electric provider (REP) that accommodates their needs and wants. Since deregulation, the energy market in Texas has become more competitive, giving customers the option of taking advantage of competitive rates. While the utility companies you may have become accustomed to will handle the transmission and distribution of your electricity, you can switch REPs freely if you live in a deregulated zone. If you take the time to compare Texas energy providers, shop carefully and keep a handle on usage, you may be able find a plan that works for you.
As they’re advertised, the Digital Discount plan appears to save you $4 — but only if you use 32 percent of your energy on the weekends, which is the stat Reliant used to create the average price it advertises. Say you often travel for business during the week, and are only home cranking the air conditioner on weekends. If your energy use skews to 55 percent weekend use (for Reliant, that means 8 pm on Friday through 12 am Monday), suddenly Truly Free Weekends becomes a much better deal.
Our Energy’s customer care center is available by phone or email Monday through Friday. Customers can also use dedicated email addresses for customer service, billing, and complaints to submit their requests. The company does not handle utility requests but maintains contact information for local utility providers in case of service issues. Our Energy also engages with customers via Facebook, Twitter, LinkedIn, and Google+.