Our Energy’s customer care center is available by phone or email Monday through Friday. Customers can also use dedicated email addresses for customer service, billing, and complaints to submit their requests. The company does not handle utility requests but maintains contact information for local utility providers in case of service issues. Our Energy also engages with customers via Facebook, Twitter, LinkedIn, and Google+.
Texas is unique in that it has energy providers that actually offer pay as you go electricity to consumers. Using that model, you can quite literally decide how much you want to pay and provide that amount to energy companies who will service you until you have used up all that you have put down. It’s one way to actively keep your electricity bill lower. If you want anymore information about it, this page provides some of the details: Pay As You Go Electricity | Payless Power.

The price difference may be a few cents, but another Texas electricity company might offer better rewards, have better customer service, or may offer other plans you may be interested in the future. Some plans may draw you in with a low promotional rate, but once that promotional period is up you may be faced with a high rate. Be sure to read all the fine print when it comes to your electricity plan selection.
LifeEnergy, LLC is a retail energy provider offering innovative products and services to homes and businesses across the U.S. Founded in 2016, LifeEnergy provides competitive rates and hassle-free customer service. Headquartered in Houston, Texas, LifeEnergy is one of the fastest growing retail energy providers in the US. For more information, visit www.LifeEnergy.com.
Power to Choose is a program run by the Public Utility Commission of Texas. Its goal is to protect residents of the state from unfair energy costs and unregulated REPs, as well as develop a strong infrastructure. The program provides an easy to use, online tool that give residents of the state the opportunity to compare rates, plans and other energy options.  Keep in mind though, you really need to read the fine print if you decide to use Power to Choose (or any other service, for that matter).
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Shopping for a plan based on renewable sources is no different than shopping for any other kind of plan — you calculate your costs the same way, look for the same fees, and weigh in customer satisfaction and other perks. The one thing that’s different is also looking at what percentage of your energy comes from renewable content in the EFL. That number can swing from as low as 0 percent all the way up to 100 percent, with the majority of plans that partially offset energy with renewable content hovering around 15 percent.

Free Nights & Free Weekends electricity plans are an incredibly popular choice for Texas electricity customers. Providers have answered customer’s demand with several ‘free time’ electricity plan choices. Most of these time of use plans offer free weekends, while others offer free nights or even a free month of electricity. Customers love the idea of free electricity, and why not? Hot summers in Texas require a lot of electricity!

Not only does Amigo Energy feature useful resources on our blog, but we have the right technology to help you track your residential electricity usage and take actions that may help with energy savings. We offer the latest technology (phone apps, smart thermostats, and even smart sprinklers) so you can worry less about your electric bill and focus on what really matters in life.


Most Texans can shop for the retail electric provider (REP) that accommodates their needs and wants. Since deregulation, the energy market in Texas has become more competitive, giving customers the option of taking advantage of competitive rates. While the utility companies you may have become accustomed to will handle the transmission and distribution of your electricity, you can switch REPs freely if you live in a deregulated zone. If you take the time to compare Texas energy providers, shop carefully and keep a handle on usage, you may be able find a plan that works for you.
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One of the newest and most exciting things we’ve introduced into the market is a strategic partnership with Amazon, allowing us to offer customers in Texas new fixed-rate electricity plans that include an Amazon Echo Dot. Our Power on Command and Weekends on Command plans  offer protection from seasonal price fluctuations, plus an Echo Dot to manage all your smart home needs. Our Alexa Skill adds even more convenience, giving you the power to access and manage your Direct Energy account using voice commands.

Based in Houston, TX, Direct Energy operates as a residential energy retailer in 11 U.S. states and two Canadian provinces. As a wholly owned subsidiary of Centrica, plc, Direct Energy is now the largest residential energy supplier in North America. Various packages and plans are available to residential customers in Ohio, Illinois, Indiana, Michigan, Pennsylvania, Maryland, New Jersey, New York, Connecticut, Texas and Massachusetts.


Fixed-rate plans: Fixed-rate plans give customers more stability for their monthly energy bills because the rate a customer signs up with is the rate he or she pays for the length of the plan’s contract. Most fluctuation comes with usage, though transmission and delivery charges and local fees also can change.. Because a fixed-rate plan sometimes spans two-three years, these plans often require a customer credit check and can include early cancellation fees. Fixed-rate plans, because of the continuing market volatility, probably are the best choice for many consumers.

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