Champion Energy’s growth is driven by competitive, straightforward pricing and a reputation for maintaining the highest levels of satisfaction with its customers. In fact, Champion Energy has ranked “Highest in Residential Customer Satisfaction with Retail Electric Service in Texas” by J. D. Power for 5 out of the last 6 years. Choose Champion Energy and get straightforward pricing, 24/7 customer care and Smart Track weekly usage reports.
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Maybe you're still stuck between 2 companies and you're looking for those tiny additional touches that make all the difference in the world. Only a small handful of Texas electricity companies offer a rewards program for their customers. Some of these rewards programs only offer one or two options, while there may be another company that offers you multiple options when it comes to your rewards.
One of the newest and most exciting things we’ve introduced into the market is a strategic partnership with Amazon, allowing us to offer customers in Texas new fixed-rate electricity plans that include an Amazon Echo Dot. Our Power on Command and Weekends on Command plans offer protection from seasonal price fluctuations, plus an Echo Dot to manage all your smart home needs. Our Alexa Skill adds even more convenience, giving you the power to access and manage your Direct Energy account using voice commands.
Most Texans can shop for the retail electric provider (REP) that accommodates their needs and wants. Since deregulation, the energy market in Texas has become more competitive, giving customers the option of taking advantage of competitive rates. While the utility companies you may have become accustomed to will handle the transmission and distribution of your electricity, you can switch REPs freely if you live in a deregulated zone. If you take the time to compare Texas energy providers, shop carefully and keep a handle on usage, you may be able find a plan that works for you.
Houston-based Spark Energy is a publicly traded, independent retail energy services company (NASDAQ: SPKE). Founded in 1999, Spark Energy has become one of the fastest growing and most trusted retail energy suppliers in the United States. Spark Energy operates in 90 utility delivery areas across 18 states and provides more than 600,000 residential and commercial customers across the United States with natural gas and electricity services.
TDU Delivery Charge: TDU stands for transmission and delivery utility — in other words, the utility company in your area that is actually piping the energy from the power generation companies into your home. (Remember, REPs in Texas are just the middleman.) The TDU delivery charge is set by the utility and is consistent from plan to plan and provider to provider within its service areas. For example, AEP , the TDU for Corpus Christi, charges the same delivery fee for all TXU, Direct Energy, and Reliant plans. You don't typically get a choice in utility company, and therefore, these fees are pretty much unavoidable, non-negotiable, and won't factor into choosing an electricity plan or provider.
First Choice Power has been certified as a retail electricity provider in Texas since 2001. Offering many types of plans, First Choice Power also makes a point of supporting the communities it is a part of. Across Texas, First Choice Power invests in hunger relief programs and offers grants to local organizations making a difference in their communities.
Since the electricity market opened, more and more electricity providers have entered the market with various plans and products. Direct Energy and their affiliated brands: Bounce Energy , First Choice Power, and CPL Retail Energy offer a multitude of electricity plans and benefits so customers can find the electricity plan that best fits their needs. While it’s great to have so many options, it can be difficult and confusing to choose an electricity plan. With choices like fixed-rate, variable-rate, and prepaid plans, as well as varying price options, term lengths and rewards, shopping for an electricity plan can be an overwhelming task.
The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.